Shipments and returns

Packages are sent out within one or two business days of receiving an order.

Standard shipping uses Korean Post, ships via airmail and does not include tracking. If you prefer to add tracking to your order, you can register your package for an additional cost. Orders with a value of over 30 USD will be registered for no additional charge. Customers from some countries will be required to add tracking to their order to ensure delivery. Packages usually arrive at their destination in 10 to 18 business days, depending on the final destination, but may take a little longer due to weather conditions or local customs restrictions.

Shipping fees include handling and packing fees, as well as the cost of postage, and are calculated according to the total weight of your order using Korean Post rates. We take great care to ensure that your package will arrive undamaged, however we cannot be held responsible for damage that occurs after the package leaves our hands.

If you are not satisfied with your order we are happy to accept returns. Return shipping fee is paid by the buyer, unless of course the return is due to a mistake on our end. Payment will be refunded once the product is returned to us in its original packaging. Opened or damaged items cannot be returned.

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